Dear Artemis Client,

Shuttle Service provides a low-cost alternative to Exclusive Transport.
Each shuttle trip is based upon, and depends on, the volume that is booked in order to keep those costs low.
This is the case with all volume based carriers, i.e. - common carriers, FedEx, airlines, trains, ships, etc.

Although we make every effort to accommodate our clients and their needs,
cancellation of shipments (either partial or whole) after work has commenced or ETAs have been given, is billable.
The space (volume, cubic footage) was booked, reserved specifically for that client, and cannot be re-sold.

Unless such cancellations are a direct result of Artemis error, and therefore the responsibility of Artemis to rectify,
Artemis will not be responsible, financially or logistically, for such cancellations, and the client will be billed.
Artemis will however, offer the client discounted shipping costs for the later re-booking of a cancelled shipment.

Please note that Carrier (Artemis) collection & delivery dates & times are estimated, and are subject to Carrier availability and actual occurrences (either seen or unforeseen). Client (Shipper, Consignor, Consignee, representative or agent) inability to receive or release shipments, change in volume, or cancellations for any reason (including above circumstances) is not the responsibility of the Carrier and alternatives must be available in order to avoid cancellation fees.

Thank you



Artemis Estimate Language - (bottom of page on all Artemis Estimates)

Please email/scan/fax to book job & relay job info (verbal info subj. to validation). By booking Artemis (AFA) job, client accepts this estimate, & agrees to below language, AFA Credit Card Authorization (cc), Terms & Conditions (, & Artemis policies ( See AFA T&C for definitions & abbreviations. This is an estimate only, based on details provided by client, current market costs, & may not reflect final costs or job factors, which may vary according to actual occurrences (*). AFA is released from liability for all PBO items, IBNT: items packed, labeled, inventoried or inspt’d. AFA released from liability & job obligation for items, job reqm’ts, or Shipper, Consignor or Consignee (S, C or C) actions, which are contrary to scope set forth in AFA Estimate, BOL, or T&C. Local labor costs include: prep, load, travel (r/t), on-site time, unload, warehouse. Labor rates: reg. time 7am-6pm, OT after 6pm (or after 8 hrs). Site Visits cannot determine the unforeseen, nor supersede actual occurrences, which final costs are based upon. Svcs performed by AFA (*IBNLT: labor, admin, insurance, mat’ls, crating, trans, stg, etc.), either by request or job necessity, are billable, & payment is resp. of client (payee). Final costs assoc’d w/ vol. & svcs (*above), are based on cu. ft. booked, schedules made & svcs ordered; which were resv’d and set, at time of booking (+ overages (if app’l) = actual vol., svcs greater than est.). It is assumed all ‘ride flat’ items may be safely stacked upon. Items which can’t be safely stacked upon (IBNLT: cb bxs, bin bxs, fragile, crushable, open-top, non-linear, etc.), or as per shipper designation, markings, AFA judgm’t, or otherwise, are deemed 60”H, due to unusable vol. Oversized items IBNLT: 96”H+, 200+ lbs. Changes to S, C or C, IBNLT: 3rd party payee, blind shipment, split billing, etc. must be made b4 job booking & are subj. to approval, admin fees & new AFA job. AFA has no liability for, IBNLT: S, C or C actions, taxes, fees, fines, penalties, etc., relating to AFA contracted jobs or client items. Admin charges are app’l for extra admin time, IBNT: mult. scope changes, post booking changes, pym’t problems, etc. Final billing will occur when actual costs known (which may be before delivery). Client agrees to pay all AFA job costs upon presentation of invoice (or actualized costs, if app’l). Prepay (cc/pp check) req’d for some accts (& all discounts). Discounts (if eligible) are based solely on pre-payment (cc/pp check). Discount withdrawn if any accts or pym’ts are past due, declined, etc. (full amount due + app’l fees). Signed PO req’d for Institutional Terms. For-profit clients w/ Terms req’d to submit cc for back-up funding; which is used for past due amounts, expired discounts & overages (if app’l). Overseas accts require bank wire. If client req’s alt. dates, times, item orientation, vol., svcs, locations, billing - notify AFA b4 ETA given or work commences. Inability to rec’v or release items, change in vol., or canx, are subj. to fees, including entire undiscounted job costs. Collection & Deliv. dates & times are est’d & subj. to availability. AFA Estimate valid for 30 days, after which time new Est. is required. (*) Transport, fuel, mat’ls & other costs are estimated (AFA Est. date) & subj. to increase based on actuals & current market values at time of job occurrence (BOL date).